Start Here · Chapter 02

Prompting that gets results

How to ask better questions, get useful outputs, and avoid common mistakes.

Why prompting matters

A prompt is not a magic spell — it is a brief for a very fast assistant who takes you literally. Vague asks produce vague answers. Specific asks produce usable drafts.

Good prompting is less about tricks and more about clarity: who you are, what you need, who the output is for, and what “good” looks like.

The four-part prompt framework

Use this structure for most tasks:

  • Role — “Act as a patient teacher explaining to a non-technical manager.”
  • Task — “Summarize this meeting transcript into decisions and action items.”
  • Context — paste relevant background, constraints, or audience details
  • Format — “Use bullet points, under 200 words, professional tone.”

Examples that work

Weak: “Write an email about the project.”

Strong: “Draft a polite email to my client explaining a one-week delay on the website launch. Tone: confident, not apologetic. Include: reason (vendor issue), new date (March 12), and next step (review call Friday). Under 150 words.”

Weak: “Help with marketing.”

Strong: “I run a local bakery. Suggest 5 Instagram post ideas for Valentine’s week. Audience: families and couples within 5 miles. No jargon.”

Common mistakes to avoid

  • Asking one prompt to do ten unrelated jobs — split into steps
  • Forgetting to say who the audience is
  • Accepting the first draft without reading it
  • Sharing sensitive company or personal data on tools your employer has not approved
  • Assuming the AI remembers yesterday’s chat unless you are in a saved thread with memory enabled

Iterate like a conversation

Follow-up prompts are where quality jumps: “Shorter.” “More concrete examples.” “What am I missing?” “Play devil’s advocate.” “Give me three options ranked by effort.”

Treat prompting as collaboration. You bring judgment and context; the AI brings speed and structure.

Practice exercise

Take a task you did manually last week. Write a four-part prompt. Compare the AI output to what you actually sent or produced. List three edits you had to make. Those edits teach you what to specify next time.

Professional help

The 8-Minute Rule

When your career feels heavy, eight minutes of focused professional support can help you feel heard and less alone. I give 8 minutes every day to anyone struggling in their career.